What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Thivon 167, Peristeri, 12134.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
International shipping is carried out by the Hellenic Post Office. For shipments to countries within the European Union estimated delivery time is between 3 (three) and 5 (five) working days after dispatch. Shipments to non EU European countries, USA and Asia dispatch as a registered parcel, via Hellenic Post Office. Estimated delivery time is between 10 (ten) and 12 (twelve) working days after dispatch.
Orders shipped within Greece are dispatched via Hellenic Post Office with estimated delivery time between 3 (three) and 4 (four) working days.
Estimated delivery times are to be used as a guide only.
Our delivery time starts from the moment an order is placed and confirmed and includes a 24 hour period where your items will be processed and dispatched by our warehouse.
Please make sure your shipping details are correct (address, name, etc.) as there is no way to redirect orders once they are on their way to you.
We are not responsible for any delay caused by relevant custom authorities.
Upon delivery of the purchased products, we require your signature, at which point responsibility for the products passes to you. If you have specified another person as the recipient of the purchased products, then their signature serves as evidence of fulfillment of the delivery and likewise transfer of the responsibility.
Please check that the package is not damaged before signing.
TAX AND CUSTOMS
Delivery within the E.U. is not subject to duties or additional taxes. However, if you are a customer from a non E.U. country, you might be asked to pay further duties at customs’ control. Cross-border deliveries are subject to possible inspection by the relevant custom authorities.
We have no control over possible additional charges or inspections.
Your satisfaction is extremely important to us and we do our best to have all our customers happy with their purchases. However, in case you would like to return your purchased item, please note that you can do so within 14 days after delivery for a full refund or exchange. Please note as well that refunds will be made as soon as returned items are received and accepted and they will be made to the initial form of payment. All shipping return costs are payable by the customer.
Returns either for refund or exchange may only be made if all of the following conditions are met:
1) The product has not been worn, used, modified or damaged, nor has it undergone any changes that could result in not being able to be resold as brand new.
2) The product was not custom-made.
3) The product is returned in its original packaging including its invoice.
If these conditions are not met, we reserve the right to refuse a refund or exchange and send the item back to you after inspection.
EUMORFIK, 167 Thivon Str., 12134, Peristeri, Athens GREECE
For any queries about your right of return, please contact our customer care team: firstname.lastname@example.org